Privacy Policy

Effective Date: 2023-10-01

At Ontario Flood Restoration, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our services.

Information We Collect

We collect personal information that you provide to us, including your name, email address, phone number, and any details relevant to your inquiry or service request.

We may also collect non-personal information, such as browser information and usage data, through cookies and similar technologies.

How We Use Information

We use your information to provide services, respond to inquiries, and improve our offerings.

Your information may also be used for marketing purposes, including sending promotional materials, with your consent.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze web traffic. You can manage cookie preferences through your browser settings.

We may also use tracking technologies to better understand user behavior on our website.

Analytics and Third-Party Tools

We may employ third-party analytics services to help us understand website usage and improve our services.

These tools may collect information such as your IP address, browser type, and pages visited, but they do not identify individual users.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted partners who assist us in operating our website and providing services, under strict confidentiality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure.

User Rights

You have the right to access, correct, or delete your personal information at any time.

If you wish to exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.

If we become aware that we have collected information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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